Privacy and Cookies Policy
PRIVACY AND COOKIES POLICY
All services offered in our store are owned and operated by our private company named MÜGE TOY. Teşvikiye Mahallesi, Şakayık Sokak Sülün Apt NO: 33 D: 2 34365 ŞİŞLİ/İSTANBUL
Our company may collect personal data for various purposes. The data collection method and how this personal data is protected are explained in our Personal Data Policy published on our website.
Some personal data of members (name-surname, company information, telephone, address or e-mail information, etc.) are naturally collected by our store during membership processes or by filling out various forms and surveys.
Our company may occasionally send special offers, campaigns, new product information and promotional offers to its customers and members. Our members may choose whether or not to receive such information during their membership process, or they may change their selections in the Account Information section after completing their membership process, or they may notify you through the link in the information message sent to them.
Personal data transmitted electronically to our store by our members during the confirmation process through our store or via e-mail message will not be disclosed to third parties outside the scope and purpose specified in the “User Agreement” concluded with our members.
Our company stores and uses members' IP addresses to detect system problems and resolve problems and disputes that may arise regarding the service provided. IP addresses can also be used to identify users in general and to collect comprehensive demographic information.
Our Company may use this requested information for direct marketing purposes outside the scope and purposes specified in the Membership Agreement, either by itself or through its affiliates. Personal data may also be used to communicate directly with the user when necessary. Information requested by our Company or provided by the user or information regarding transactions made through our Store may be used by our Company and its affiliates outside the scope and purposes specified in the “Membership Agreement” without disclosing the identities of our customers. to make various statistical evaluations, create a database and conduct market research.
Our company undertakes to keep confidential information strictly confidential and private, defining this as a confidentiality obligation and to take all necessary measures and exercise due diligence to ensure and maintain confidentiality, to prevent the entry of such confidential information, in whole or in part, into the public domain or unauthorized use or disclosure to any third party.
CREDIT CARD SECURITY
Our company attaches special importance to the security of credit card holders who shop on our shopping sites. Your credit card information is not stored in our systems in any way.
There are two points to consider when determining the security level of the website you are visiting. One of these is a small key or lock symbol at the bottom of your web browser. It indicates that you are on a secure web page and all your information is encrypted and protected. This information is only used in line with the sales process and in accordance with your instructions. Credit card information used on our shopping sites is encrypted with 128-bit SSL (Secure Sockets Layer) protocol, independent of our shopping sites, and is transmitted to the bank for query. If the card's usability is approved, the shopping process continues. Since the card details are not displayed or stored by us, it is not possible for third parties to obtain this information.
The security of payment/invoice/delivery address information for online orders placed with a credit card is checked by our Company against Credit Card Fraud. Therefore, in order for our customers to reach the supply and delivery stage of their first orders, the validity of financial information and address/phone information must first be confirmed. Our Company may contact the credit card holder or the relevant bank when necessary to check this information and knowledge.
All information you provide during the membership phase can only be accessed and changed by you. As long as you keep your membership login information confidential and private, it is not possible for others to access or change this information about you. For this purpose, 128-bit SSL is used during the membership process. It is an international encryption standard that cannot be attacked.
Internet shopping sites that provide full address and telephone information for information lines or customer services are more preferred today. You can get detailed information about all the topics you are curious about on these websites and get more accurate information about the reliability of the company that offers online shopping services.
Note: We recommend that you pay attention to the full address and telephone information of the relevant company on online shopping sites. Before shopping, be sure to note all telephone/address information of that store. If you do not trust, call the store before shopping and confirm its reliability. All details and workplace addresses of our Company are clearly written on all online shopping sites belonging to our Company.
MAIL ORDER CREDIT CARD SECURITY
Your identity and credit card information that you will send via credit card mail order method will be stored by our Company in accordance with the Privacy/Confidentiality principle. This information and data will be stored for 60 days for any expense objections that may arise between the customer and the bank and then destroyed. If any amount other than the amount specified in the mail order form approved by you is withdrawn from your credit card in return for the products you send, you can object to the bank and prevent the payment of this amount.
THIRD PARTY WEBSITES AND APPLICATIONS
Our store may provide links to other links on our website. Our Company has no responsibility for the privacy practices and content of such websites accessed through these links. Advertisements published on our website are distributed to our users through our advertising partners. The Privacy/Privacy Policy Principles included in this Agreement only apply to the use of our Store and do not include third-party websites.
EXCEPTIONAL CASES
In the limited cases specified below, our Company may disclose personal data of users to third parties outside the provisions of this “Privacy Policy”.
1. To comply with and abide by the applicable legal rules such as Laws, Decrees, Regulations, etc. issued by the competent judicial authority;
2. To fulfill the requirements of the “Membership Agreement” and other agreements.
Concluded and implemented between our store and our users;
3. Requesting information about users for the purpose of conducting an investigation or inquiry duly conducted by the competent administrative or judicial authority;
4. In cases where it is necessary to provide information to protect the rights or safety of users.
E-MAIL SECURITY
Never include your credit card number and password in any e-mails you send to our Customer Service regarding any of your orders. The information in your e-mail messages can be viewed or seen by third parties. Our company cannot guarantee the security of the information you provide in your e-mails.
WEB BROWSER COOKIES
Our company can obtain information about users visiting the website and their use of the website through technical communication files (Cookies). These technical communication files are small text files sent to the user's browser by a website to be kept in the primary memory. The technical communication file keeps the status and options related to the website and facilitates internet use.
The technical communication file helps to obtain statistical information about the number of visitors to the site, the purpose and frequency of a person's visit to the site, the duration of their stay on the site, and to dynamically generate advertising and content from user pages. It is specially designed for users. The technical communication file is not designed to retrieve data or any personal information from the primary memory or your e-mail address. Most browsers are initially designed to accept the technical communication file, but users can change the configuration to reject the technical communication file or to receive a warning when the technical communication file is sent.
Our company may change the provisions of this "Privacy Policy" by publishing it on the website or sending an e-mail to users. In case the provisions of the Privacy Policy change, it will enter into force on the day it is published.
For any questions or suggestions regarding our privacy policy, you can send an e-mail to info@mtoyjewels.com . For any questions or suggestions regarding our privacy policy, you can contact us using the contact information below.
Company name: MÜGE TOY Company
Address: Teşvikiye neighborhood, Şakayık Street Sülün Apt NO:33 D: 2
34365 SISLI/ISTANBUL
Email : info@mtoyjewels.com
Phone: +905300103343